Nexora Shield

Welcome back, Sarah.

Your travel insurance policy is active and ready. Protected wherever you go.

Gold
Active
NST-2026-00847
Valid 01 Jan – 31 Dec 2026
Regions Worldwide
Medical cover Unlimited
Excess $0

Our Coverage Plans

Comprehensive travel protection for every trip and every traveller.

Essential Cover

Emergency medical assistance, repatriation support, and 24/7 helpline for budget-conscious travellers.

From $19/trip

Standard Cover

Medical cover plus trip cancellation, lost baggage protection, and travel delay compensation.

From $39/trip

Gold Cover

Extended medical, emergency evacuation, cancellation for any reason, and worldwide concierge service.

From $69/trip

Platinum Cover

Worldwide cover with zero excess, business equipment protection, adventure sports, and premium concierge.

Best in class

Annual Multi-Trip

Unlimited trips per year, up to 60 days each. Ideal for frequent travellers. All regions included.

From $199/year

Family Plan

One policy for the entire family. Children travel free. Includes school trip and sports cover.

From $89/trip

How It Works

Get protected in minutes and travel with total confidence.

1

Tell us about your trip

Enter your destination, travel dates, and the number of travellers to get an instant personalised quote.

2

Choose your coverage

Compare plans side by side and pick the right level of protection for your journey and budget.

3

Travel with confidence

Your policy is instant and paperless. Access your documents and 24/7 emergency assistance anywhere in the world.

Frequently Asked Questions

Everything you need to know about your Nexora Shield cover.

What does travel insurance cover?

Nexora Shield covers emergency medical expenses, trip cancellation and interruption, lost or delayed baggage, travel delays, and personal liability — depending on your chosen plan.

When should I buy travel insurance?

We recommend purchasing your policy as soon as you book your trip, so you're covered from the moment you make a non-refundable payment.

How do I file a claim?

You can file a claim through our AI assistant, the online portal, or by calling our 24/7 emergency line. Most claims are processed within 5 business days.

Are pre-existing medical conditions covered?

Standard plans cover emergency treatment unrelated to pre-existing conditions. Gold and Platinum plans offer optional pre-existing condition cover — declare conditions at the time of purchase.

Can I extend my policy while abroad?

Yes, you can extend your policy online or by contacting our support team, provided no claim has been made or incident has occurred that could lead to a claim.